In the first half of 2024, the banking industry continued to operate in a high interest rate environment, similar to that of 2023. In the second half of the year, as the global supply chains gradually stabilized and inflation gradually began to ease, the U.S. and European countries successively introduced preemptive rate cuts to mitigate potential recession risks. Meanwhile, the Central Bank of Taiwan raised its policy rate by 0.125% and increased the required reserve ratio twice in order to suppress the overheated housing market and the expectation toward inflation. As a result, the market capital became tighter, and the cost of capital increased slightly. The loan interest rate was not fully reflected in the competition in the same trade, thereby causing the difficulty in increasing the interest rate spread.

  In terms of industrial development, Taiwan’s enterprises hold a pivot role in the global supply chains of artificial intelligence and emerging technologies. With rapid technological advancement and accelerated adoption across applications, domestic exports and capital markets experienced robust growth. This in turn led to increased demand among related firms for factory construction, equipment expansion, and working capital, all of which supported the growth of bank lending business. Meanwhile, the TAIEX rose by 28.47% in 2024, accelerating household wealth accumulation and stimulating consumption and financial planning demand. As a result, banks saw significant increase in fee income from both wealth management and credit card services. Overall, domestic banks recorded substantial year-over-year growth in net income and after-tax profit, both reaching new highs.

  Looking ahead to 2025, major research institutions remain cautiously optimistic about global economic growth. While many countries have entered a rate-cutting cycle and no clear signs of recession have emerged, downside risks are on the rise.. In the United States, new policies introduced following a change in administration may tighten immigration controls and raise import tariffs, fueling concerns over a resurgence of protectionism. Meanwhile, ongoing regional conflicts—such as those between Russia and Ukraine, and Israel and Palestine—have further heightened inflationary pressures. In response to shifting policy and economic expectations, the Federal Reserve has revised its interest rate projections upward, signaling a longer path toward monetary easing.

  Domestically, continued demand for emerging technologies underpins Taiwan’s solid growth potential and supports the expansion of corporate banking. However, the Central Bank’s tighter concentration limits on real estate lending have placed pressure on mortgages for home purchases and construction financing. As a result, home equity and unsecured consumer loans are expected to play a larger role in retail lending. At the same time, rising public awareness of financial planning and stable domestic consumption will continue to boost fee income.

  Overall, the domestic banking sector is expected to maintain growth momentum in 2025, albeit at a more moderate pace than in 2024. Banks will need to stay attentive to market developments and retain strategic flexibility.

  In the field of fintech and digital finance, the emergence of generative AI has significantly accelerated the adoption of artificial intelligence across the financial sector. Many domestic banks have introduced related technologies to enhance internal operational efficiency. For example, by integrating large language models (LLMs) with databases, users can retrieve internal and external regulations or product information through natural language queries. Other applications, when combined with document processing tools, enable on-demand generation of key summaries and report drafts. On the customer-facing side, smart chatbots and personalized services have become common entry points for AI adoption. By leveraging human-AI collaboration, banks aim to enhance service quality and improve the overall customer experience.

  In the area of sustainable development, the Financial Supervisory Commission proposed the “Green and Transition Finance Action Plan” in October 2024. The plan outlines six key areas of focus, aiming to guide the financial sector, businesses, and society at large toward net-zero carbon emissions and sustainable development by 2050.

  Overall, policies related to financial sustainability are becoming increasingly comprehensive and concrete. In addition to following regulatory guidance, financial institutions are encouraged to further strengthen their ESG efforts, leveraging their investment and financing influence to support corporate green transitions, and helping steer consumers, investors, and industries toward a shared vision of sustainable development.

• Yuanta International Leasing Co., Ltd. invested by Yuanta Bank was dissolved on April 30, 2024 and is under liquidation.
• To align with business needs and enhance management efficiency, the customer service team and credit card account management functions of the Consumer Banking Dept. were realigned under the Operation Dept. in December 2024.
• To streamline IT department management, Yuanta Bank renamed the “Digital Innovation and Development Dept.” to the “Information Technology Development Dept. III” in January 2025.

  In 2024, Yuanta Bank remained committed to driving sustainable growth under a framework of prudent risk management. Total assets exceeded NT$2 trillion for the first time, representing a record-breaking expansion and reinforcing the Bank’s long-term profitability trajectory.

  On the funding side, strategic initiatives were deployed to attract stable core deposits, supported by deepening engagement with local communities and expanding payroll-linked services. Lending efforts prioritized mid-to-large corporates and premium retail clients, with an emphasis on leading syndicated transactions and capturing cross-border opportunities amid a softening U.S. interest rate environment.

  The Bank continued to scale its wealth management platform by enhancing advisory capabilities and delivering integrated financial solutions, resulting in a historic high in net fee income. Meanwhile, efforts to strengthen customer relationships through ecosystem-wide product integration further increased client stickiness and diversified service penetration across business segments.

  As of the end of December 2024, the Bank’s non-performing loan (NPL) ratio stood at 0.09%, with an NPL coverage ratio of 1,404.37% and a loan coverage ratio of 1.26%, maintaining a leading position in the industry in terms of asset quality.

  Reflecting its long-standing commitment to customer-centric service, innovative product development, and sustainable finance, Yuanta Bank was recognized with numerous awards from prominent industry organizations in 2024:

  The Bank’s net revenue reached NT$28.211 billion in 2024, an increase of NT$4.556 billion from NT$23.655 billion in 2023. The breakdown is as follows:

• Net interest income totaled NT$15.583 billion, up NT$1.131 billion from the previous year, primarily driven by higher NTD interest rates, asset expansion, and increased interest income from bonds.
• Non-interest income amounted to NT$12.628 billion, an increase of NT$3.425 billion, mainly due to higher fee income from wealth management and lending businesses, as well as gains from financial instruments and foreign exchange transactions amid the appreciation and interest rate decline of the U.S. dollar.
• Bad debt expenses were NT$1.570 billion, up NT$1.267 billion year-over-year. Operating expenses stood at NT$14.737 billion, an increase of NT$2.133 billion.
• As a result, the Bank reported a pre-tax profit of NT$11.904 billion and a net profit after tax of NT$10.015 billion, representing a year-over-year increase of NT$1.358 billion. The budget attainment rate reached 104%.

• In terms of wealth management, Yuanta Bank introduced an investment-linked e-proposal feature integrated with its mobile insurance system. By enabling automated data entry, this solution reduces transaction time and paper usage, providing customers with a seamless, one-stop insurance enrollment experience.
• The Bank launched the “Mobile Policy Services” platform, allowing customers to process four types of policy changes with Yuanta Life via mobile devices: contract cancellation, policy surrender, update of contact information, and beneficiary changes — significantly enhancing service efficiency.
• A new car loan disbursement platform was deployed, enabling automated case assignment, system-triggered verifications, and dynamic linkage of loan documentation. Through system integration with the NTD core accounting system, the platform improves both operational efficiency and accuracy.
• To prevent money laundering and improve anti-corruption, the Bank implemented a next-generation AI-based surveillance model to enhance detection precision and accuracy. The model supports early identification, focused analysis, and swift response to potential financial crimes.
• To support business expansion, Yuanta Bank developed a new mobile banking platform (Yuanta Mobile Banking) with an integrated and innovation-driven approach. A phased internal pilot was conducted throughout 2024, with full functionality scheduled to go live in 2025.
• To enhance customer support, the Bank integrated a smart chatbot into its digital platform to provide accurate, efficient, and around-the-clock responses to frequently asked questions—helping reduce reliance on human service agents. Since its launch in 2023, the system has continued to evolve in 2024 through ongoing optimization and feature upgrades, leading to improved response rates and higher customer satisfaction.
• To detect and mitigate suspicious activity within its internal network, the Bank deployed a Network Detection and Response (NDR) solution. By monitoring network traffic and leveraging machine learning and behavioral analytics, the system identifies anomalous behavior and triggers automated responses to potential threats—enabling faster incident handling and enhanced cybersecurity resilience.
• To defend against malicious cyberattacks and distribute abnormal traffic loads, Yuanta Bank implemented a cloud-based website protection service using Content Delivery Network (CDN) technology. This strengthens the operational resilience of the Bank’s externally facing digital services.

  Most major global economies have entered a rate-cutting cycle. However, renewed concerns over inflation—driven in part by the resurgence of trade protectionism—are expected to slow the pace and scale of interest rate reductions. As a result, heightened volatility across financial, equity, and foreign exchange markets is anticipated, increasing the complexity of investment operations.

  Domestically, the central bank’s restrictions on real estate lending are likely to constrain the development of construction financing and mortgage loans, which may in turn limit the growth of net interest income for domestic banks in 2025. On the other hand, rising demand for personal financial planning and resilient consumer spending continue to support growth in unsecured personal loans, wealth management, and credit card services.

  In addition, both regulators and the general public are placing increasing emphasis on the banking sector’s role in advancing digital finance and sustainability initiatives. Key areas of focus include applications of artificial intelligence, charitable trusts, green finance, inclusive finance, and fraud prevention—all of which are strategic priorities for domestic banks.

  The impacts of major regulatory and policy changes on the Bank, along with corresponding response measures, are outlined as follows:

• Integrate to the Central Bank’s regulatory measures on real estate credit concentration, the Bank has revised its strategies for construction financing and personal mortgage lending:

  Following the launch of the time-limited “Preferential Housing Loans for the Youth” by the Ministry of the Interior in the second half of 2023, Taiwan’s housing market experienced a significant uptick, driving rapid growth in mortgage lending across domestic banks. As of the end of August 2024, the average real estate loan concentration among domestic banks reached 37.5%, the second-highest level on record. To promote financial stability and sound banking practices, the Central Bank implemented the seventh round of selective credit controls during its September 2024 board meeting. It also announced plans to assess banks’ progress in achieving specific and measurable reductions in real estate loan concentration—a move expected to impact the development of related lending businesses.

  In line with regulatory expectations, the Bank has temporarily adjusted lending limits. On the corporate banking side, construction financing efforts will focus on projects involving high-quality borrowers, well-located collateral, and strong revenue potential. In addition, credit exposures to small and medium-sized developers will be closely monitored to ensure prudent risk control.

  In the consumer banking segment, the Bank is accelerating the transformation of its frontline sales force to promote home equity loans for non-home-purchase purposes and to cross-sell wealth management products. Credit loans will be actively offered to group-affiliated clients, younger customers, and local business owners. To support these efforts, the Bank is enhancing process automation across loan application, review, and disbursement stages, while also expanding its digital marketing initiatives to achieve more balanced growth in lending operations.

• Preparing for a Super-Aged Society: Enhancing Trust 2.0 and Strengthening Protections for Elderly Customers:

  Taiwan is projected to enter a super-aged society in 2025, defined as one where over 20% of the population is aged 65 or above, according to the National Development Council. Ensuring that elderly individuals have access to secure retirement, comprehensive care, and appropriate financial services has thus become a pressing social and policy priority.

  To support this transition, the Financial Supervisory Commission (FSC) launched the “Trust 2.0 – Comprehensive Trust” initiative in September 2020. Its second phase, running from September 2022 to December 2024, focuses on enhancing the elder care trust framework, particularly in response to the needs of aging populations and individuals with dementia. In parallel, regulatory guidance and self-regulatory codes have been introduced to safeguard the financial rights of elderly customers when accessing financial services.

  In response, Yuanta Bank has revised its internal Know Your Customer (KYC) and Know Your Product (KYP) policies in line with updated regulatory requirements. Efforts have been made to strengthen wealth management sales practices related to elderly clients and ensure compliance with fair treatment principles. This includes implementing customer segmentation, evaluating product suitability, and reinforcing protection mechanisms tailored to senior customers—all aimed at upholding financial rights and enhancing service integrity.

  In trust services, Yuanta Bank continues to advance its strategy through talent development, academic collaboration, and cross-industry partnerships. The Bank places particular emphasis on Employee Welfare Trusts and Elder Care Trusts, offering customized trust solutions that meet clients’ evolving needs while also fulfilling its corporate social responsibility mandate.

• Supporting Taiwan’s Development as an Asian Asset Management Hub: Enhancing High-End Wealth Management Capabilities:

  In support of the Financial Supervisory Commission’s (FSC) policy to establish Taiwan as a premier Asian asset management center, a pilot asset management zone is being planned in Kaohsiung, backed by local government incentives. This initiative is driven by Taiwan’s abundant private wealth, globally competitive industries, and strong domestic investment momentum, and aims to achieve two core objectives: retaining domestic capital while attracting foreign investment, and channeling funds into Taiwan’s industrial development.

  Financial institutions participating in the pilot zone will be permitted to trial select financial services, with a particular focus on offshore banking units (OBUs) and high-net-worth clients. The initiative will include relaxed leverage restrictions on pledged financial instruments, liberalization of offshore investment rules, and the provision of cross-border financial services. The pilot zone is scheduled to commence operations in mid-2025.

  Yuanta Bank places strong strategic emphasis on the development of high-end wealth management services. In 2023, the Bank secured the required licenses to offer products and services tailored to high-net-worth clients and established a dedicated Private Banking Division. In December 2024, Yuanta Bank became one of the first institutions to sign a letter of intent to provide asset management services within the Kaohsiung pilot zone, underscoring its commitment to leading in this emerging strategic initiative.

• Combating fraud with empathy and technology: Strengthening frontline defense of customer assets:

  According to statistics from the National Police Agency, financial losses from fraud in Taiwan exceeded NT$100 billion in 2024—several times the amount recorded in the previous year. To address the growing threat, the Legislative Yuan passed amendments to the “four new anti-fraud acts” in July 2024, introducing harsher penalties and stronger victim protection measures.

  Given that fund transfers, cash withdrawals, and credit card transactions are often exploited in fraud schemes, the Financial Supervisory Commission (FSC) released its New Generation Anti-Fraud Strategy Action Plan in November 2024. The initiative includes the launch of a pre-warning mechanism for domestic accounts suspected of fraud, supervision of banks to prevent the creation of dummy accounts, and enhanced transaction monitoring protocols for card issuers—all aimed at reducing financial system abuse and minimizing public losses.

  Yuanta Bank actively supports national anti-fraud efforts and implements countermeasures across both physical and digital channels. In 2024, the Bank successfully prevented fraudulent transactions totaling over NT$490 million. Beyond in-person customer engagement and proactive inquiries at branches, Yuanta Bank has leveraged its self-developed AI-powered SkyNet Anti-Fraud Model to significantly improve detection accuracy. From January to September 2024, the model achieved nearly a 50-fold improvement in precision, with early detection of suspicious accounts on average 21 days ahead of time, and a 70% reduction in fraudulent fund flows compared to the same period in 2023.

  In the digital space, the Bank introduced protective measures such as designated account transfer verification and enhanced authentication mechanisms for digital transactions to strengthen account security and mitigate fraud risk. In addition, Yuanta Bank holds regular meetings of its cross-functional Financial Fraud Prevention Task Force to coordinate anti-fraud efforts across departments, evaluate best practices, and share intelligence—demonstrating its firm commitment to safeguarding customer assets.

  In 2025, Yuanta Bank will remain firmly committed to risk management, regulatory compliance, and internal control integrity. Building upon this foundation, the Bank will focus on structural rebalancing and revenue enhancement, strengthening cross-product and cross-channel marketing capabilities, and optimizing business volume to improve capital efficiency. At the same time, the Bank will actively advance its digital transformation agenda, aiming to maximize profitability under sound operational management. Furthermore, the Bank will take concrete steps to embed sustainability into its business practices—fulfilling its corporate social responsibility as a financial institution. Key strategic initiatives are outlined below:

• Business Development

  • Corporate Banking: Under prudent risk controls, the Bank will continue to optimize its loan portfolio structure to enhance interest margins. For syndicated loans, the Bank will proactively pursue lead arranger roles—leveraging client insights from front-line units and business development resources from both head office and the parent holding company, Yuanta Financial Holdings. Additionally, it will deepen corporate client engagement through a diverse suite of services, including salary transfers, treasury and trade services (TMU), and wealth management solutions. Promotional programs for demand deposits and enhanced cash flow services will also be launched to grow deposit volumes.
  • Consumer Banking: The Bank will refine its retail lending strategy by shifting focus toward non-mortgage consumer loans. Mortgage lending will target high-quality borrowers in metropolitan areas, while home equity loans with fewer regulatory restrictions will be further promoted. Significant resources will be dedicated to transforming and expanding personal loan offerings, including customized promotional campaigns for key customer segments and enhanced digital engagement. In auto lending, the Bank will consolidate its leadership position through continued collaboration with OEM brands and original vehicle financing channels, while also expanding partnerships with well-known car brands. Credit card operations will emphasize customer loyalty through targeted gifts and spending incentives—offering tailored promotions to attract new customers, while providing elevated privileges to high-contribution clients to boost retention.
  • Wealth Management: The Bank will continue to position insurance, mutual funds, and bonds as its core product pillars, while aggressively recruiting wealth management talent. Tailored training programs aligned with role-specific competencies will be provided to elevate team expertise and meet the full-spectrum needs of clients. Digital wealth management services will be further enhanced to support remote, intelligent, and automated financial planning, improving the overall client experience. For high-net-worth clients, the Bank will expand bespoke product and service offerings, supported by dedicated advisory teams to assist with asset growth, preservation, and succession planning.
  • Financial Markets: Capital allocation and treasury management will be strengthened to ensure stable investment returns. Efforts will also be made to expand money market underwriting operations and grow revenue from TMU and proprietary bond trading. The Bank has resumed SI/DCI (Structured Investment / Dual Currency Investment) operations and plans to issue structured notes to meet clients’ evolving portfolio needs through diversified financial instruments.
  • Digital Banking: To improve customer service and experience, Yuanta Bank will launch the new mobile bank platform for consumers and corporates, “Yuanta Mobile Banking ”“Yuanta corporate mobile”,and also continue to optimize the three major key platforms including the “Digital deposit account” “Yuanta All-in Paying Platform” and “Yuanta Enjoy Learning Platform.” Meanwhile, Yuanta Bank improves the analysis on customer base and the precise advertsing of advertisement, and integrates digital marketing to attract customers to increase transactions of deposits, wealth management, payment and personal loans.

• Internal Control

  • The Bank will continue to ensure full compliance with applicable external regulations while strengthening internal operational frameworks in key areas, including anti-money laundering (AML), information security, personal data protection, corporate governance, consumer protection, and the cultivation of a financial-friendly service culture. Lessons learned from peer institutions that have faced regulatory sanctions will be used to develop internal case studies and best-practice guides, reinforcing compliance awareness across the organization.
  • The Bank will further leverage emerging technologies and artificial intelligence to enhance its AML/CTF framework. System functionalities and transaction monitoring mechanisms will be continuously refined using algorithm-based learning of risk patterns and typologies. Tasks such as data screening, case matching, and alert generation will be increasingly automated to improve response efficiency and detection accuracy.
  • The Bank will regularly review and recalibrate risk rating models and credit quality assessments for mortgage, auto, unsecured personal, and credit card loan portfolios. A new loan origination model will be deployed to support business growth while ensuring risks remain within manageable thresholds.
  • Enhanced risk monitoring, regulatory compliance assessment, and internal audit/control mechanisms will be implemented across overseas branches and subsidiaries. This will ensure alignment with global governance standards and effective risk containment across geographies.

• Personnel Training

  • Through structured onboarding and training programs, the Bank will cultivate stronger identification with its corporate culture among new employees, enhancing morale and retention. To support long-term growth, career development plans will be aligned with competency-based training, while high-potential business talent will receive targeted leadership development. This will deepen the Bank’s management talent pipeline and reinforce the foundation for sustainable growth.
  • Ongoing in-house and external training partnerships will be used to enhance employees’ professional capabilities, digital literacy, and foreign language proficiency. The Bank will also maintain an incentive program that rewards certifications and English proficiency achievements, encouraging a culture of continuous learning and preparing staff for evolving industry demands.

  As a member of the “Sustainable Finance Pioneers Alliance,” Yuanta Financial Holdings has pledged bold, coordinated action across five key dimensions: green procurement, sustainable financing and stewardship, enhanced information disclosure, stakeholder engagement, and global alignment. Guided by the United Nations Sustainable Development Goals (SDGs), Yuanta Bank has embedded ESG principles into its corporate DNA—integrating them deeply within business strategies, cultural values, and operational execution. Our sustainability approach spans five core pillars: sound governance, customer protection, employee well-being, environmental sustainability, and social impact. We have further established short-, mid-, and long-term performance indicators to ensure ongoing alignment, accountability, and transparent progress monitoring, with the ambition to become a benchmark enterprise in international sustainable finance.

  In line with the Group’s vision, Yuanta Bank adopts a top-down approach to ESG implementation, driven by the Board of Directors and rooted in our values of integrity, prudence, service, innovation, and empathy. We have built robust governance infrastructure, including a dedicated Chief Corporate Governance Officer, whistleblower channels, an Audit Committee mailbox, and mechanisms for employee feedback and grievance redressal. In addition, the Bank regularly evaluates board and committee performance, discloses board diversity and stewardship information in both Chinese and English annual reports, adheres to audit quality indicators (AQIs) in CPA appointments, and publishes audited financials within 60 days of fiscal year-end. These best practices earned Yuanta Bank the top-tier CG6014 (2023) certification from the Taiwan Corporate Governance Association, recognition by the TWSE for outstanding stewardship disclosures, and a top 25% ranking in the FSC’s Fair Dealing assessment.

  Looking forward, our 2025 corporate governance roadmap will align with the FSC’s “Corporate Governance 3.0 – Sustainable Development Blueprint” and related action plans. Priorities include enhancing board independence and accountability, enriching director training and diversity, refining performance metrics that incorporate ESG objectives, elevating disclosure transparency, institutionalizing emergency reporting protocols, and advancing compliance education on ethical business conduct and sustainability across all levels of the organization.

  In October 2020, Yuanta Bank formally joined the Equator Principles Association and became the seventh Equator Bank in Taiwan. By aligning its project finance operations with internationally recognized environmental and social risk management standards, the Bank has embedded the Group’s Sustainable Finance Guidelines into credit policy and execution frameworks.

  Yuanta Bank has also taken a multi-faceted approach to green finance and responsible investment. Key initiatives include issuing and investing in green and sustainability-linked bonds, reducing the carbon footprint of credit card operations, promoting loans for green buildings and eco-friendly vehicles, and offering ESG-related mutual funds and insurance products. The Bank has launched initiatives to ensure 100% green energy use at designated branches and actively supports carbon reduction through operational energy efficiency programs. In parallel, Yuanta promotes financial inclusion and fair customer treatment—such as providing financial literacy programs for underserved communities and working with strategic partners to support children and vulnerable populations in rural areas.

  In the area of product innovation and customer experience, Yuanta Bank continues to enhance its AI-powered smart customer service platform and has launched a live chat feature to provide real-time human assistance. The Bank has optimized its digital platforms for remote insurance enrollment and mobile relationship management, and developed a proprietary AI fraud detection engine (“SkyNet”) to deliver secure, professional, and trustworthy services. Yuanta Bank also led the industry in completing a mobile banking carbon footprint audit in accordance with ISO 14067, which certified by the British Standards Institution (BSI). To promote carbon awareness among consumers, the Bank launched the “Yuanta Personal Carbon Account,” which enables users to track monthly carbon reduction of e-transactions via the Yuanta Mobile Banking App. A companion of “Carbon Rewards” program incentivizes customers to engage in low-carbon financial behaviors and promotes the broader adoption of sustainable finance services.

  On the front of client asset protection and ethical governance, risk management remains embedded in Yuanta Bank’s corporate DNA. In response to the rise in internal misconduct cases across the industry, Yuanta Bank pioneered the development of a behavioral risk surveillance platform focused on detecting abnormal employee activity—reinforcing the “three lines of defense” model in internal control. This initiative was recognized in 2024 with the Excellence Award for Best Risk Management at the 12th Taiwan Financial Services Excellence Awards, widely considered the “Oscars of Taiwan’s banking sector.” Moving forward, the Bank will expand the platform’s capabilities and automation to further enhance the precision and reliability of its monitoring functions—building a fair, transparent, and resilient financial ecosystem for customer protection.

  Addressing climate risk proactively, Yuanta Bank has released annual TCFD-aligned reports since 2023, covering governance, strategy, risk management, and target-setting. The Board has approved our climate risk appetite and stress testing thresholds, guiding our capital toward low-carbon industries while phasing down exposure to high-sensitivity sectors. As global focus shifts toward biodiversity, Yuanta Financial Holdings joined the Taskforce on Nature-related Financial Disclosures (TNFD) in 2024 as one of the world’s first early adopters. Yuanta Bank now applies TNFD methodologies to monitor ecological impacts across our value chain, driving awareness and alignment among corporate clients and partners.

  To centralize and accelerate sustainability execution, we established a dedicated Sustainable Development Committee in January 2023, integrating resources and aligning efforts across departments. In the FSC’s most recent Sustainable Finance Evaluation, Yuanta Bank ranked in the top 20% and 25% among peer institutions in two consecutive assessments. This achievement not only reflects our operational excellence, but also reaffirms our long-term commitment to driving the sustainable finance transformation across Taiwan and beyond. As we move forward, we aim to scale our impact—working closely with clients, partners, and stakeholders to collectively shape a resilient and inclusive financial future.